Returns & Exchanges
MAINGEAR stands behind our high-performance systems with a 30-day return policy for standard configurations, ensuring you are completely satisfied with your hardware. If you encounter any issues, our team is dedicated to providing swift resolutions through repair, replacement, or refund.
Initiate a Return Request
Contact our technical support team via phone or email within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number.
Prepare Your System
Back up all personal data and restore the system to factory settings before securely packing the device in its original internal and external packaging.
Ship to MAINGEAR
Affix the provided shipping label to the box, ensuring the RMA number is clearly visible on the outside, and drop it off at an authorized carrier location.
Inspection and Refund
Once our technicians verify the system's condition and components, we will process your refund or exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing